uberVU created the infographic below from the data they collected for the white paper, which is a must-read for CMOs, marketers, social media specialists, and anyone who wants to learn how to use social media to achieve business goals and track key performance indicators.
Key takeaways:
How to use the Social Media Lifecycle: The key steps that get you from monitoring to decision, action, and results
Best practices for monitoring, analytics, engagement, reporting, and collaboration, modeled after the most successful brands in social media
What Social Media ROI is, how to think about it, and ways to measure it
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