Social media and digital marketing are hot
topics in the current world of luxury commerce. Many luxury brands have been
hesitant to change their tried and trusted business plans over fears that they
may lose that exclusive edge in the marketplace. However, are they missing a
trick? Over the past few years, social media has exploded as has ecommerce and
online browsing for new products. As we enter into the second half of 2013, it
seems that luxury brands have finally realised that times are changing. Here are
five reasons why they should all turn their attentions to digital by 2014.
The
facts
When faced with a
difficult decision, it is best to look at the facts. According to a recent study in the US by The
Shullman Research Center, 88% of those who participated in the survey used
social networking sites and were also planning to purchase a luxury item within
the next year. Facebook and Twitter were found to be the most used social
platforms, closely followed by Pinterest which has seen significant growth over
the past year.
An eBay commissioned study in 2012 forecasted
that social media will influence retail sales worth £3bn by 2014 which only
confirms the figures we are now seeing in 2013. In July of this year, Google+
had more than 359 million active global monthly users whilst Twitter, with more
than 500 million total users, is the fastest growing network in 2013. Business
orientated site LinkedIn is also rapidly growing with a total of more than 250
million users while social media giant Facebook is still top of the rankings
with more than 1.1 billion users.
Changes
within publishing
In terms of retail
products, luxury brands should really be taking note of changes within the
publishing industry. Whilst many publishers have reported a boost in e-book
sales thanks to popular e-book readers such as Kindle, hard copy sales continue
to fall. How does this link to luxury brands? High fashion publications such as
Vogue and Elle have been hit by falling magazine sales. To combat the issue,
Vogue for example now has a downloadable version of each issue which can be
acquired through its website.
The once insular
publishing industry has been working with digital marketers and other
industries in order to devise new ways to gain profits. Many of these methods,
such as videos, message boards and slideshows can only be implemented online.
Audiences
Although some luxury
items, such as Swiss watches, have been unaffected by global recessions thanks
to emerging markets in Asia, there is a growing demand for more affordable
products for the mass markets. As a result, sites such as Watches of Switzerland now have a pre-owned section to cater
for younger, less affluent buyers.
The industry is
expanding into many markets. China officially overtook the US in luxury sales
figures this year and India now has the world’s fastest growing population of
millionaires. The only way to reach these overseas markets is through the web.
Therefore, while the future still looks bright for luxury; huge changes may
spell an end for old fashioned heritage and tradition as face to face brands
shift into the digital age.
Author Bio:
Mike Spector is a
content writer and webmaster. He lives in London, he likes to travel in new
country and discovered new cultures.