Apple Launches Business Chat in iOS 11 Developer Preview

Apple launches Business Chat for iMessage in developer preview; Business Chat currently works with other customer service platforms like Salesforce and Nuance

Business Chat is a powerful new way for businesses to connect with customers directly in Messages. Using Business Chat, your customers can get answers to questions, resolve issues, and complete transactions on their iPhone, iPad, and Apple Watch. Customers can find your business and start conversations from Safari, Maps, Spotlight, and Siri.

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